About us-Mafube-ICT-Services

About us

Mafube ICT Services is a professionally managed company offering outsourced hardware and software support services. With a large talent base in Johannesburg, Mafube ICT Services has teams located where you need them most: at cost-effective yet professional locations from where your infrastructure can be remotely monitored and managed, and at locations closer home to you, from where our experienced staff can visit your premises to quickly remedy any infrastructure issue that needs delicate but rapid handling.

Core Ideals
is driven to ensure complete client satisfaction, and has formulated the following core ideals that have guided us for most of our corporate existence:

  • Precision: In all we do, in all we can do. Above all else, to be precise in our understanding of expectations, deliverables, and associated methodologies.
  • Flexibility: To take the edge out of business-critical situations, to modify our approach to match client expectations, and to be proactive and sensitive to all emergent client needs.
  • Dedication: To our committed goals, and to offer continued ROI to our clients.

Our Vision

Mafube ICT Services is founded on the enduring vision of reliability. Our ultimate goal, at all times, has been to ensure that change of any sort finds us ready, willing, and proactive. These three words have been key to our vision, and have percolated down into our overarching policies and into processes and procedures that are operational within our organization.

To us, reliability means much more than just a desire to keep going steadily ahead. We believe in reliability through discipline and knowledge above all else.Mafube ICT Services dedicates a significant amount of its earnings annually into training for knowledge and skills development within its workforce. Our sessions focus not just on the technical aspects of our work; they also train our staff on softer skills like time management, managerial skills, global communications, best corporate practices, etc.


We understand that reliability comes, more than anything else, with dedication, and this cannot be instilled into anyone through training. Continuous team-building and bonding exercises conducted at various times across Mafube ICT Services keeps the mood upbeat and fosters a Can Do attitude. With processes built for flexibility and precision, reliability has become a de facto condition of all of our deliverables today.
With every new client comes newer challenges, newer requirements, and this keeps us on our toes, working, learning, innovating continuously. Which is why, despite being in force for a very long while now, our vision still remains strong, valid, and life giving: Reliability in the face of everything else!


Mafube-ICT-Servicesoffer rapid technical support to your teams where it is most needed. Our aim is to serve as a continuous stand-by single point of contact for all your support requirements, helping you ensure that things donīt go wrong. And whenever there is any kind of incident or problem within your infrastructure, your software setup, or your support processes, you can count on us to pitch in with the required technical guidance, software support and comprehensive troubleshooting on a priority basis.

With a large number of clients across the globe banking on us for their hardware support and maintenance, you can rest assured your business is in safe hands when Mafube-ICT-Servicesis on the job. With dedicated 24 x 7 professional support personnel keeping a sharp eye on your ever-evolving infrastructure situation, your incident / problem impact can be quickly minimized, ensuring return to normal operations well within specified SLAs.

Mafube-ICT-Services
currently offers the following core services:

  • Hardware Maintenance Services
  • Managed Infrastructure Support
  • Software Maintenance ServicesTo find out more about each of the services listed above, please look up our Services pages.


Partners

Mafube ICT Services has entered into strategic agreements with a range of technology and management partners, ensuring better access to technology and resources as required on a priority basis. With an expanding client base that spans the world,
Mafube ICT Services is in expansion mode and is looking for partners who can enter into strategic alliances for enhanced profitability and growth possibilities for both parties. For detailed information about partnership possibilities, please contact us